More on Trip Hazards

As I frequently ask people to report broken paving and other trip hazards, I thought it might be useful to explain the intervention levels (i.e. when the Borough's engineers will repiar the problem).

Whether they do depends on the size/depth of the defect. They will repair 20mm or more defects shopping area footways, but 25mm or more elsewhere. Roadway potholes have to be at least 40mm before intervention.

The contractor should repair defects within 28 days in most cases, but has a 5 to 7 day period where the location makes them dangerous, and same day repair if it is a very dangerous case.

You can report defects on 89375050 or to streetcare@brent.gov.uk. An engineer should then confirm the reported defect within eight hours and issue an instruction to the contractor.