Contract Management Difficulties

Out in a different Borough a few days ago, I heard a Council Leader describing that authority's difficulties with a street cleaning contractor.  Essentially, the Borough is not going to renew the contract which gives the contractor no incentive to perform its duties well.  It is apparently routinely incurring penalties for poor performance, and this is set to continue until the end of the contract late next year. 

When I think back to the debate on Brent's own street cleaning and rubbish collection contract, I am still bemused at why practical issues such as this did not seem to form part of the public debate.