I have suggested before that the
Public Library User Survey (PLUS), organised by CIPFA, is one of the most effective means of
tracking the effectiveness of a library service. I learnt at the Willesden Library meeting on Tuesday that Brent will be having a new survey in the week beginning 22 February, which is slightly more than three years after the
last. I am confident that Brent Libraries will contin ue their upward progress, especially in the new libraries of Wembley and Willesden.
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