Dawn Finch Warning on Volunteers

Dawn Finch, of CILIP, gives a warning about relying on volunteers to deliver public services here.  It takes as view based very much on overworked volunteers, but I think there is also a great danger of false expectations of support from hard pressed local authorities, and a general under-estimation of how hard it can be to run a public service.  The shift from initial enthusiasm to rapidly dwindling numbers is also noteworthy.