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Thursday, 18 August 2011

Networking Web Sites

There is growing evidence that online resources are becoming a far more important source of community engaement and information.  Brent used to be quite good at this, but my feeling is that Council has lost its edge in its online offer.  Currently, Brent Council is remodelling its customer contact to be more effective online, but I think it also needs to think more about engaging with social networking.

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