One of the main planks of Brent's Libraries Transformation Project is a determination to improve the online offer. In this day and age any effective service provider has to have an integrated digital approach.
Brent's online library services had been identified in the research we did as being fairly pedestrian. Looking at this example from New Zealand, one can see why. The New Zealand example looks so much more approachable and easy to use than our rather staid offer.
1 comment:
The NZ 'offer' is indeed interesting and there would be no reason why this cannot be offered at Brent libraries. What would be behind the 'staid' thinking?
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