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Thursday, 7 July 2016

Turnover in Brent Libraries

A detail to come out of the PLUS survey is that the majority of Brent library users have used Brent libraries for less than three years.  This is probably because our area has an extremely high population turn over.

A more gloomy view would be that Brent libraries have a retention problem.  If so it would be important to find out why. 

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